A desktop admin panel was running a busy front desk
The live product put every role into the same sidebar, tables and native date pickers. On a phone at a crowded desk this meant slow check ins, no sense of the queue and doctors typing between patients.
Three people, three very different jobs
A receptionist racing the morning rush, a doctor protecting consult time and an owner who needs the week at a glance. Each one got a home built around their job.
One queue, seen the same way by everyone
The front desk and the doctor work from one live queue. A status changes once and shows up everywhere, so no one has to walk over and ask who is next.
Phone first, family aware search
Indian families share one number. Results group members so the desk never creates a duplicate record.
Check in as a sheet, not a page
Vitals, fee and queue in one sheet over the list. The desk never loses its place.
Ambient notes for doctors
Voice becomes structured complaints and exam. An AI summary and allergy flag open every visit.
Access by role, tuned by toggle
Presets for doctor, front desk and admin with plain language permissions the owner understands. The same roles decide what each person sees at home.
Every card answers a question the owner already asks
Revenue, footfall and utilisation in one view, each with the change and who it is about.
